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Software license, end-user and software download information.

WhatsUp Gold Post-installation Handover Documentation

Project Scope: Requirement Document, Outstanding Task List Tracking.įor extra requirement, please review the setup check listĭownloadable from -> JustAttach link here.<.

Project Plan: Kick-off meeting, schedule, milestone, Gannt chart.

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Reports customization which involves ASP code changes.Ĭlient who needs project management will need to assign their own project manager to manage process below:.

Active Script development and reports customization.

Research on snmp mib file loading and customized SNMP monitor and traps monitor creation.

Non-standard Monitoring (Extra Man-Days required)Ĭlient is to advise Asia Vad on extra monitoring requirement, which may include but not limited to:

The service doesn’t include non-standard monitoring configuration, which requires separate scoping and quotation.

In events of large device counts configuration, Asia VAD will conduct knowledge sharing to allow clients to perform configuration duplication independently.

Network settings changes and necessary services at target devices are to be configured by client.

Add-on hardware / software are to be provided by end users.

All on-site service is subjected to engineer’s availability and to be performed during office hour Monday-Friday, 9am-5pm.

Plug-in Orsenna: Oracle Server, Extended SNMP Monitor configuration.

Plug-in APM: Assignment of Progress Software APM Profiles, action and APM report configuration.

Plug-in Network Traffic Analysis (Flow Monitor) : Cisco Device Configuration, Flow Monitor Report, and abnormal traffic alert configuration.Plug-in WhatsVirtual : Out-of-box VM system resources and critical VM event monitoring.Half-day fine tuning for post-configuration.Out-of-box schedule reports configuration.Dashboards view, users accounts and users group configuration.Setup and configuration of notification and escalation policy (email, web alarm, SMS gateway integration).Customized SNMP Trap monitor configured according to list of trap event provided by client or device vendor and MIB files.Customized server process or windows service monitor with client input of process name.Out-of-box wireless infrastructure monitoring and alerts.Out-of-box system resources monitoring for hard disk, cpu, memory, subject to availability of snmp services at Windows servers or net-snmp package at Linux/Unix servers.Out-of-box network devices monitoring include interface utilization, cpu and memory utilization.Out-of-box ping availability and latency monitor.Maps creation according to given maps documentation and grouping.Devices discovery with option of device connectivity topology and asset inventory capturing.Installation of WhatsUp Gold Software and plug-in (if any) with SQLExpress bundled.

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WhatsUp Gold Installation, Documentation, Upgrade Item

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The training is on Ipswitch facility and course material plus syllabus at link here.īased on the standard the training above, Asia VAD can tailor training for clients with specific needs such as scripting,Ĭustomized monitor creation for unique appliance, or report customization. The 3-Day Class also includes WhatsUp Gold Distributed and all Plugins. The 2-Day Class focuses solely on WhatsUp Gold. There are different course options to best suit your needs.

Brand new training curriculum built from the ground up by the creators of WhatsUp Gold!.

Access to your own cloud-hosted network of devices for hands-on lab exercises.

With this new and improved training, you and your customer will receive:

WhatsUp Gold Local Maintenance Support.Īsia VAD is proud to be the Ipswitch Authorized Training Center in the region.

WhatsUp Gold Installation, Upgrade, Documentation.

Please find our service offering and details below: Troubleshooting, customized script development, data analysis and reports customization Asia VAD offers comprehensive support on WhatsUp Gold from tecnical consultancy,īasic installation and upgrade, customized monitoring configuraiton, system fine-tuning and